Friday, August 26, 2011

Hurricane Preparedness

All necessary steps have been taken to prepare for Hurricane Irene threatening the US eastern coast.  We will be closely monitoring our systems and services and will keep you posted if any problems arise.  Everyone, including our upstream providers, are well prepared and fully staffed for any issues that may occur over the weekend.  Please contact support if you have any questions.


Saturday, March 19, 2011

Additional FailSafe monitoring locations

We have added four new failsafe monitoring locations.

Please update your firewall/subnet information as appropriate.

UPDATE: There was a problem with this rollout which caused ICMP Ping requests from the new locations to fail, which created some false positives for about 30 minutes.  The problem was quickly diagnosed and corrected.    Please contact support with any questions.


Tuesday, February 01, 2011

DDOS attack - URL Forwarding Service

URL Forwarding services have been brought back online.  Thank you for your patience.



We are currently experiencing a DDOS attack against our URL forwarding service.  We hope to have the service up again shortly.  Thank you for your understanding and patience.

Please note that URL forwarding is not a function of DNS and your web server can handle URL forwarding itself, if there is critical need.